Privacy Policy
Your privacy matters to us. This comprehensive policy explains how oravexiluma collects, uses, and protects your personal information when you use our internet entrepreneurship platform.
Last Updated: February 15, 2025 | Effective Date: March 1, 2025
Information We Collect
When you interact with oravexiluma's platform, we collect various types of information to provide you with personalised learning experiences and business development resources. This collection happens through multiple channels and serves specific purposes related to your entrepreneurial education journey.
Personal Information You Provide
- Full name, email address, and phone number during account registration
- Professional background and business interests for course recommendations
- Payment information processed through secure third-party processors
- Communication preferences and learning goals
- Profile information including location and industry focus
| Data Type | Purpose | Retention Period |
| Account Information | Platform access and user identification | Duration of active account plus 2 years |
| Learning Data | Progress tracking and personalised recommendations | 3 years from last course interaction |
| Communication Records | Support and customer service history | 5 years as required by Australian law |
We also automatically collect technical information including your IP address, browser type, device information, and how you navigate through our platform. This helps us understand user behaviour patterns and improve our educational content delivery systems.
How We Use Your Information
Your information powers several key aspects of the oravexiluma experience. We've designed our data usage practices to enhance your learning while respecting your privacy rights under Australian Privacy Principles.
- Delivering personalised course content and learning pathways based on your stated interests and progress
- Sending important updates about your enrolled programs and new educational opportunities
- Processing payments and maintaining accurate billing records
- Providing customer support and responding to your inquiries
- Improving our platform functionality through usage analytics
- Ensuring platform security and preventing fraudulent activities
Marketing Communications
We only send marketing emails to users who have explicitly opted in during registration or through their account settings. Every marketing communication includes clear unsubscribe options, and we honour opt-out requests within 48 hours.
Information Sharing and Disclosure
oravexiluma operates under strict data sharing principles. We never sell your personal information to third parties for marketing purposes. However, certain business operations require us to share limited information with trusted partners who help us deliver our services.
Service Providers and Partners
We work with carefully vetted service providers who assist with payment processing, email delivery, and technical infrastructure. These partners access only the minimum information necessary to perform their specific functions and are bound by strict confidentiality agreements.
- Payment processors for secure transaction handling
- Cloud hosting providers for platform infrastructure
- Email service providers for course communications
- Analytics services for platform improvement (anonymised data only)
In rare circumstances, we may disclose personal information when required by Australian law, court orders, or to protect the safety and security of our users and platform. We will notify affected users when legally permitted to do so.
Your Privacy Rights Under Australian Law
As an Australian-based platform, oravexiluma complies with the Privacy Act 1988 and Australian Privacy Principles. You have significant control over your personal information and how we use it.
Access and Correction Rights
You can request access to any personal information we hold about you, including learning progress data, communication history, and account details. If you find any information is incorrect or incomplete, you have the right to request corrections.
To exercise these rights, log into your account settings or contact our privacy team directly. We'll respond to access requests within 30 days and provide information in a commonly used electronic format when possible.
Data Portability and Deletion
You can download your course progress, certificates, and account information at any time through your dashboard. If you wish to delete your account, we'll remove your personal information within 30 days, though we may retain anonymised data for platform improvement purposes.
Some information may be retained longer when required by law, such as payment records for taxation purposes or communication records related to disputes or legal matters.
Data Security and Protection
Protecting your information is fundamental to everything we do at oravexiluma. We've implemented comprehensive security measures that align with industry best practices and Australian standards for data protection.
- All data transmission uses industry-standard SSL/TLS encryption protocols
- Password requirements include strong authentication measures
- Regular security audits and vulnerability assessments
- Limited employee access on a need-to-know basis with multi-factor authentication
- Secure data centres with physical access controls and environmental monitoring
- Regular backups with encrypted storage and tested recovery procedures
Incident Response
In the unlikely event of a data breach, we'll notify affected users within 72 hours and provide clear information about what happened, what information was involved, and what steps we're taking to address the situation.
Cookies and Tracking Technologies
oravexiluma uses cookies and similar technologies to enhance your learning experience and understand how users interact with our platform. We believe in transparency about these technologies and give you control over their use.
| Cookie Type | Purpose | Duration |
| Essential | Login sessions and basic platform functionality | Session or until logout |
| Preferences | Remember your settings and customisations | Up to 12 months |
| Analytics | Understand platform usage and improve features | Up to 24 months |
You can manage cookie preferences through your browser settings or our cookie preference centre. Disabling certain cookies may limit some platform functionality, particularly around personalised content recommendations.
International Data Transfers
While oravexiluma is based in Australia, some of our service providers operate globally. When we transfer your information outside Australia, we ensure appropriate safeguards are in place to protect your privacy rights.
We only work with international partners who demonstrate adequate privacy protections, either through recognised certification schemes or specific contractual agreements that mirror Australian privacy standards.
Cross-Border Transfer Safeguards
- Contractual data protection clauses with all international service providers
- Regular compliance audits of overseas partners
- Encryption requirements for all data transfers
- Right to request data localisation for sensitive information
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email and prominent platform notices at least 30 days before the changes take effect.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.
Previous versions of our privacy policy are archived and available upon request. This helps you understand how our practices have evolved and what information was collected under different policy versions.
Privacy Questions and Concerns
Our privacy team is here to help with any questions about this policy or your personal information.
Email: privacy@oravexiluma.com
Phone: +61 2 8784 3000
Mail: Privacy Officer, oravexiluma
70 Abala Rd, Marrara NT 0812, Australia
We aim to respond to all privacy inquiries within 5 business days.